You can find a guide to reinstalling below Reinstall the app to check you're on the latest version.Lastly, if you still have the issue, include in your next response the Spotify version you're currently running to continue investigating your case.If you're having trouble with the Spotify for Podcasters mobile app or the web version of Spotify for Podcasters, try these tips. If the issue persists, would you mind checking on a different device (using your own account) to see if it makes any difference? In case you don't have another device available, you can borrow one from a friend or family member to test it. Sometimes the cache stored on the SD card affects the proper behavior of the app. If the error pops up without logging out from your account, it could be related to some damaged cache stored on your device and that's why you need to reinstall the app every time it happens.įirst, we'd recommend checking if you have an SD card in your phone. However, the error you're mentioning happens when you log out of your account by mistake when in offline mode. When you're in offline mode, the app will not use a network connection to avoid wasting data. Hey you for reaching out to the Community and welcome.
I would like to know if something is being done to correct this login error without having to delete all downloaded songs I recurrently use Spotify local files to avoid internet consumption when I'm outside and quite often I end up having to restart the cell phone, if I forget to put it in online mode I lose everything again (this is quite annoying especially when traveling). The problem with this is that I need to download all my songs again to listen to them offline (+30 Gb / +2000 songs). When this error happens, I need to clear the Spotify cache and all data or uninstall and reinstall the app so that I can log in again, otherwise. I've done a clean reinstall several times and tested different scenarios, where I could find out that the problem is related to restarting the phone when Spotify is set to offline mode. Spotify is showing "you are offline" and "try again later" errors even though I'm connected to the internet (WiFi or mobile network) when I open the app.
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